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var(--lk-control-bar-height))}.lk-grid-layout-wrapper{flex-direction:column;align-items:center}.lk-focus-layout-wrapper{align-items:stretch}.lk-video-conference{position:relative;display:flex;align-items:stretch;height:100%}.lk-video-conference-inner{display:flex;flex-direction:column;align-items:stretch;width:100%}.lk-settings-menu-modal{position:fixed;top:50%;left:50%;transform:translate(-50%,-50%);background:var(--lk-bg);padding:1rem;display:flex;flex-direction:column;align-items:center;gap:.5rem;padding:.75rem 1.25rem;background-color:var(--lk-bg);border:1px solid var(--lk-border-color);border-radius:var(--lk-border-radius);box-shadow:var(--lk-box-shadow);min-width:50vw;min-height:50vh;max-width:100%;max-height:100%;overflow-y:auto}:root{--primary-navy: #0e2a47;--primary-navy-hover: #163d66;--primary-blue: #164e87;--accent-orange: #eb6625;--accent-orange-hover: #d55315;--bg-main: #f8fafc;--card-bg: #ffffff;--text-main: #0e2a47;--text-muted: #64748b;--text-light: 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40%),radial-gradient(circle at 90% 90%,rgba(14,42,71,.03) 0%,transparent 40%),var(--bg-main)}.kiosk-header{height:72px;min-height:72px;max-height:72px;display:flex;justify-content:space-between;align-items:center;padding:0 36px;background-color:#fff;border-bottom:1.5px solid #e5e7eb;box-shadow:0 2px 5px #00000008;flex-shrink:0;z-index:20}.header-brand{display:flex;align-items:center;gap:18px}.brand-logo{height:56px;width:auto;object-fit:contain;display:block;filter:drop-shadow(0 1px 2px rgba(0,0,0,.04));transition:transform .2s ease}.header-brand:hover .brand-logo{transform:scale(1.02)}.brand-divider{width:1.5px;height:30px;background-color:#e5e7eb}.brand-tagline{font-size:1rem;color:var(--text-muted);font-weight:600}.header-right{display:flex;align-items:center;gap:16px}.header-help-pill{background-color:#fff;border:1.5px solid #d1d5db;border-radius:var(--radius-btn);padding:6px 18px;font-size:.92rem;font-weight:600;color:#1f2937;display:inline-flex;align-items:center;gap:8px;cursor:pointer;transition:all .2s ease}.header-help-pill:hover{border-color:var(--accent-orange);color:var(--accent-orange)}.header-datetime-text{font-size:.95rem;color:#374151;font-weight:500;letter-spacing:-.01em}.date-pill{background-color:#f1f5f9;padding:6px 16px;border-radius:var(--radius-btn);font-size:.85rem;color:var(--primary-navy);font-weight:500;border:1px solid #e2e8f0}.kiosk-main-content{flex:1;display:flex;flex-direction:column;padding:24px 48px;max-width:1400px;width:100%;margin:0 auto}.step-progress-bar{display:flex;align-items:center;justify-content:center;gap:12px;margin-bottom:24px}.step-node{width:38px;height:38px;border-radius:50%;background-color:#fff;color:var(--text-muted);border:2px solid var(--border-subtle);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.95rem;transition:all .3s cubic-bezier(.4,0,.2,1)}.step-node.active{background-color:var(--primary-navy);color:#fff;border-color:var(--primary-navy);box-shadow:0 4px 14px #0e2a4733}.step-node.completed{background-color:var(--accent-orange);color:#fff;border-color:var(--accent-orange)}.step-line{height:2px;width:44px;background-color:var(--border-subtle);transition:all .3s ease}.step-line.active{background-color:var(--accent-orange)}.home-screen{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:60px 24px}.home-badge-pill{display:inline-flex;align-items:center;gap:8px;background-color:var(--pill-bg);color:var(--pill-text);border:1px solid #dbeafe;padding:6px 18px;border-radius:var(--radius-btn);font-size:.9rem;font-weight:600;margin-bottom:28px}.home-title{font-size:3.2rem;color:var(--primary-navy);font-weight:700;line-height:1.2;margin-bottom:16px;max-width:800px}.home-title .highlight-orange{color:var(--accent-orange)}.home-subtitle{font-size:1.25rem;color:var(--text-muted);max-width:600px;line-height:1.6;margin-bottom:44px}.btn-primary-kiosk{background-color:var(--accent-orange);color:#fff;border:none;padding:16px 40px;border-radius:var(--radius-btn);font-size:1.1rem;font-weight:700;letter-spacing:.5px;cursor:pointer;display:inline-flex;align-items:center;gap:12px;transition:all .25s cubic-bezier(.4,0,.2,1);box-shadow:0 4px 16px #eb662547}.btn-primary-kiosk:hover{background-color:var(--accent-orange-hover);transform:translateY(-2px);box-shadow:0 8px 24px #eb662561}.btn-primary-kiosk:active{transform:translateY(0)}.btn-secondary-kiosk{background-color:#fff;color:var(--primary-navy);border:1.5px solid var(--border-subtle);padding:12px 28px;border-radius:var(--radius-btn);font-size:.95rem;font-weight:600;cursor:pointer;display:inline-flex;align-items:center;gap:8px;transition:all .2s ease}.btn-secondary-kiosk:hover{border-color:var(--primary-navy);background-color:#f8fafc}.btn-action-orange{background-color:var(--accent-orange);color:#fff;border:none;padding:13px 32px;border-radius:var(--radius-btn);font-size:1rem;font-weight:700;cursor:pointer;display:inline-flex;align-items:center;gap:10px;transition:all .25s ease;box-shadow:0 4px 14px #eb662540}.btn-action-orange:hover{background-color:var(--accent-orange-hover);transform:translateY(-2px)}.waiting-screen{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:60px 24px}.waiting-icon-pulse{width:84px;height:84px;background-color:#fff;border:2px solid var(--border-subtle);border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--primary-navy);margin-bottom:28px;box-shadow:0 0 0 10px #0e2a470a;animation:pulse-ring 2s infinite}@keyframes pulse-ring{0%{box-shadow:0 0 #0e2a4726}70%{box-shadow:0 0 0 18px #0e2a4700}to{box-shadow:0 0 #0e2a4700}}.waiting-title{font-size:2.2rem;color:var(--primary-navy);margin-bottom:12px}.waiting-subtitle{font-size:1.15rem;color:var(--text-muted);max-width:540px;line-height:1.6;margin-bottom:36px}.waiting-progress-container{width:280px;height:6px;background-color:#e2e8f0;border-radius:4px;overflow:hidden}.waiting-progress-bar{height:100%;background-color:var(--accent-orange);width:45%;border-radius:4px;animation:shimmer-bar 1.8s infinite ease-in-out}@keyframes shimmer-bar{0%{transform:translate(-100%)}to{transform:translate(300%)}}.dashboard-split-container{flex:1;display:grid;grid-template-columns:430px 1fr;gap:28px;margin-top:8px;align-items:stretch}.video-panel-card{background-color:var(--card-bg);border-radius:var(--radius-card);border:1px solid var(--border-subtle);box-shadow:var(--shadow-subtle);display:flex;flex-direction:column;overflow:hidden}.video-panel-header{padding:18px 24px;background-color:#fff;border-bottom:1px solid #f1f5f9;display:flex;justify-content:space-between;align-items:center}.session-badge{font-weight:700;font-size:.95rem;color:var(--primary-navy)}.status-badge-online{background-color:#ecfdf5;color:#065f46;padding:4px 12px;border-radius:var(--radius-btn);font-size:.8rem;font-weight:600;display:flex;align-items:center;gap:6px;border:1px solid #a7f3d0}.status-dot{width:7px;height:7px;border-radius:50%;background-color:var(--success-green)}.video-viewport-area{flex:1;position:relative;background-color:#091829;min-height:380px;display:flex;align-items:center;justify-content:center}.remote-agent-video{width:100%;height:100%;object-fit:cover}.local-pip-wrapper{position:absolute;bottom:16px;right:16px;width:125px;height:90px;background-color:#1e293b;border-radius:12px;overflow:hidden;border:2px solid rgba(255,255,255,.6);box-shadow:0 6px 18px #00000059;z-index:10}.pip-video{width:100%;height:100%;object-fit:cover}.video-controls-bar{padding:16px;background-color:#fff;border-top:1px solid #f1f5f9;display:flex;justify-content:center;gap:16px}.btn-ctrl-circle{width:46px;height:46px;border-radius:50%;border:1.5px solid var(--border-subtle);background-color:#fff;color:var(--primary-navy);display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .2s ease}.btn-ctrl-circle:hover{background-color:#f8fafc;border-color:var(--primary-navy)}.btn-ctrl-circle.muted{background-color:#fee2e2;color:var(--danger-red);border-color:#fca5a5}.btn-ctrl-circle.end-call{background-color:var(--danger-red);color:#fff;border-color:var(--danger-red)}.btn-ctrl-circle.end-call:hover{background-color:#dc2626}.verification-panel-card{background-color:var(--card-bg);border-radius:var(--radius-card);border:1px solid var(--border-subtle);box-shadow:var(--shadow-subtle);padding:36px;display:flex;flex-direction:column}.step-header{margin-bottom:28px}.step-subtitle-tag{font-size:.85rem;font-weight:700;color:var(--accent-orange);text-transform:uppercase;letter-spacing:1.2px;margin-bottom:6px}.step-main-title{font-size:2rem;color:var(--primary-navy);font-weight:700}.id-boxes-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px;margin-bottom:32px}.id-document-box{border:2px dashed #cbd5e1;border-radius:16px;padding:24px;background-color:#fafbfc;display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:230px;position:relative;overflow:hidden;transition:all .25s ease}.id-document-box:hover{border-color:var(--primary-blue);background-color:#f8fafc}.id-document-box.has-image{border-style:solid;border-color:var(--border-subtle);background-color:#fff;padding:14px}.id-box-label{font-weight:700;color:var(--primary-navy);margin-bottom:12px;font-size:1.05rem}.id-placeholder-icon{color:#94a3b8;margin-bottom:16px}.id-preview-img{width:100%;max-height:175px;object-fit:contain;border-radius:8px}.scanning-overlay{position:absolute;top:0;left:0;right:0;bottom:0;background-color:#0e2a47e0;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#fff;z-index:10}.scanner-beam{position:absolute;left:0;right:0;height:3px;background-color:#38bdf8;box-shadow:0 0 16px 3px #38bdf8;animation:scan-move 1.8s infinite ease-in-out alternate}@keyframes scan-move{0%{top:12%}to{top:88%}}.webcam-container{position:relative;width:100%;max-width:580px;height:350px;margin:0 auto 24px;background-color:#0f172a;border-radius:16px;overflow:hidden;display:flex;align-items:center;justify-content:center}.webcam-video-feed{width:100%;height:100%;object-fit:cover}.face-overlay-guide{position:absolute;top:0;left:0;width:100%;height:100%;pointer-events:none;display:flex;flex-direction:column;align-items:center;justify-content:center}.face-ellipse-mask{width:220px;height:270px;border:3px dashed rgba(56,189,248,.8);border-radius:50%;box-shadow:0 0 0 9999px #0b172799;display:flex;align-items:center;justify-content:center}.face-guide-text{position:absolute;bottom:20px;background:#0e2a47e6;color:#fff;padding:8px 18px;border-radius:var(--radius-btn);font-size:.85rem;font-weight:600;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px)}.countdown-badge{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);width:84px;height:84px;border-radius:50%;background-color:var(--accent-orange);color:#fff;font-size:2.8rem;font-weight:800;display:flex;align-items:center;justify-content:center;box-shadow:0 0 28px #eb662599;z-index:20}.workflow-actions-bar{display:flex;justify-content:space-between;align-items:center;margin-top:auto;padding-top:24px;border-top:1px solid #f1f5f9}.summary-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-bottom:28px}.summary-card{border:1.5px solid var(--border-subtle);border-radius:16px;padding:16px;background-color:#fafbfc;text-align:center}.summary-card-title{font-size:.85rem;font-weight:700;color:var(--text-muted);margin-bottom:12px;text-transform:uppercase}.summary-card-img{width:100%;height:140px;object-fit:contain;border-radius:8px;background-color:#fff}.agent-dashboard{min-height:100vh;background-color:var(--bg-main)}.dashboard-header{display:flex;justify-content:space-between;align-items:center;padding:18px 48px;background-color:var(--card-bg);border-bottom:1px solid var(--border-subtle)}.dashboard-title{font-size:1.4rem;font-weight:700;color:var(--primary-navy)}.agent-info{display:flex;align-items:center;gap:16px}.agent-name{font-weight:600;font-size:.95rem;color:var(--text-muted)}.logout-btn{background:#fff;color:var(--primary-navy);border:1.5px solid var(--border-subtle);padding:7px 18px;border-radius:var(--radius-btn);font-size:.85rem;font-weight:600;cursor:pointer;transition:all .2s}.logout-btn:hover{border-color:var(--primary-navy)}.dashboard-content{max-width:1100px;margin:36px auto;padding:0 24px}.dashboard-page-title{font-size:1.8rem;color:var(--primary-navy);margin-bottom:24px;font-weight:700}.request-list{display:flex;flex-direction:column;gap:16px}.request-card{background-color:#fff;border:1px solid var(--border-subtle);border-radius:16px;padding:22px 28px;display:flex;justify-content:space-between;align-items:center;box-shadow:var(--shadow-subtle);transition:all .2s ease}.request-card:hover{box-shadow:var(--shadow-hover)}.request-info{display:flex;flex-direction:column;gap:6px}.request-guest-name{font-size:1.15rem;font-weight:700;color:var(--primary-navy)}.request-time{font-size:.85rem;color:var(--text-muted)}.status-badge{display:inline-block;padding:4px 12px;border-radius:var(--radius-btn);font-size:.75rem;font-weight:700;text-transform:uppercase}.status-badge.pending{background-color:#fef3c7;color:#b45309}.status-badge.active{background-color:#d1fae5;color:#065f46}.status-badge.rejected{background-color:#fee2e2;color:#b91c1c}.status-badge.closed{background-color:#f1f5f9;color:#64748b}.accept-btn{background-color:var(--success-green);color:#fff;border:none;padding:10px 22px;border-radius:var(--radius-btn);font-weight:700;font-size:.9rem;cursor:pointer;transition:all .2s ease}.accept-btn:hover{background-color:#059669;transform:translateY(-1px)}.reject-btn{background-color:var(--danger-red);color:#fff;border:none;padding:10px 22px;border-radius:var(--radius-btn);font-weight:700;font-size:.9rem;cursor:pointer;transition:all .2s ease}.reject-btn:hover{background-color:#dc2626;transform:translateY(-1px)}.empty-state{text-align:center;padding:60px 20px;background-color:#fff;border-radius:16px;border:2px dashed var(--border-subtle);color:var(--text-muted)}.empty-icon{font-size:2.5rem;margin-bottom:12px}@media (max-width: 1024px){.dashboard-split-container,.id-boxes-grid{grid-template-columns:1fr}}.agent-video-modal-backdrop{position:fixed;top:0;left:0;right:0;bottom:0;background-color:#0a192fd1;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);z-index:2000;display:flex;align-items:center;justify-content:center;padding:24px}.agent-call-modal-container{width:95vw;max-width:1400px;height:90vh;background-color:#fff;border-radius:20px;box-shadow:0 25px 50px -12px #0006;display:flex;flex-direction:column;overflow:hidden;border:1px solid var(--border-subtle)}.agent-call-topbar{display:flex;justify-content:space-between;align-items:center;padding:16px 28px;background-color:#fff;border-bottom:1px solid var(--border-subtle)}.live-call-indicator-dot{width:10px;height:10px;border-radius:50%;background-color:var(--success-green);box-shadow:0 0 10px var(--success-green)}.agent-close-call-btn{background:#f1f5f9;color:var(--primary-navy);border:1px solid var(--border-subtle);padding:8px 18px;border-radius:var(--radius-btn);font-weight:600;font-size:.85rem;cursor:pointer;transition:all .2s}.agent-close-call-btn:hover{background-color:#fee2e2;color:var(--danger-red);border-color:#fca5a5}.agent-call-body{flex:1;display:flex;background-color:#0b1829;overflow:hidden}.agent-side-by-side-wrapper{flex:1;display:flex;flex-direction:column;padding:20px;gap:16px;overflow:hidden}.agent-dual-video-grid{flex:1;display:grid;grid-template-columns:1fr 1fr;gap:20px;min-height:0}.video-stream-card{position:relative;background-color:#08121e;border-radius:16px;overflow:hidden;border:1.5px solid rgba(255,255,255,.1);display:flex;flex-direction:column;box-shadow:0 8px 24px #0000004d}.stream-badge{position:absolute;top:14px;left:14px;z-index:10;display:flex;align-items:center;gap:8px;padding:6px 14px;border-radius:20px;font-size:.85rem;font-weight:700;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px)}.client-badge{background:#10b981d9;color:#fff;box-shadow:0 2px 10px #10b9814d}.agent-badge{background:#0e2a47d9;color:#fff;border:1px solid rgba(56,189,248,.3)}.pulse-dot{width:8px;height:8px;border-radius:50%;background-color:#fff;animation:pulse-dot-anim 1.5s infinite}.blue-dot{width:8px;height:8px;border-radius:50%;background-color:#38bdf8}@keyframes pulse-dot-anim{0%{transform:scale(.9);opacity:.8}50%{transform:scale(1.3);opacity:1}to{transform:scale(.9);opacity:.8}}.stream-media-container{width:100%;height:100%;position:relative;display:flex;align-items:center;justify-content:center}.stream-media-container video{width:100%;height:100%;object-fit:cover}.stream-waiting-state{text-align:center;padding:24px;display:flex;flex-direction:column;align-items:center;justify-content:center}.stream-waiting-spinner{width:44px;height:44px;border:3px solid rgba(255,255,255,.15);border-top-color:var(--accent-orange);border-radius:50%;animation:spin 1s infinite linear}@keyframes spin{to{transform:rotate(360deg)}}.agent-call-controls-bar{display:flex;justify-content:center;align-items:center;gap:20px;padding:12px}.ctrl-btn-agent{display:inline-flex;align-items:center;gap:10px;padding:12px 24px;border-radius:var(--radius-btn);background-color:#fff;color:var(--primary-navy);font-weight:700;font-size:.95rem;border:none;cursor:pointer;transition:all .2s cubic-bezier(.4,0,.2,1);box-shadow:0 4px 14px #0003}.ctrl-btn-agent:hover{transform:translateY(-2px);background-color:#f8fafc}.ctrl-btn-agent.muted{background-color:#fee2e2;color:var(--danger-red)}.ctrl-btn-agent.end-call-btn{background-color:var(--danger-red);color:#fff;box-shadow:0 4px 16px #ef444466}.ctrl-btn-agent.end-call-btn:hover{background-color:#dc2626}.agent-call-chat-sidebar{width:340px;background-color:#fff;border-left:1px solid var(--border-subtle);display:flex;flex-direction:column}.chat-sidebar-header{padding:18px 20px;background-color:#f8fafc;border-bottom:1px solid var(--border-subtle);font-weight:700;color:var(--primary-navy);font-size:.95rem;display:flex;align-items:center;gap:10px}.chat-sidebar-messages{flex:1;padding:18px;overflow-y:auto;display:flex;flex-direction:column;gap:14px}.chat-bubble-row{display:flex;flex-direction:column;max-width:85%}.chat-bubble-row.is-self{align-self:flex-end}.chat-bubble-row.is-peer{align-self:flex-start}.chat-bubble-author{font-size:.75rem;font-weight:600;color:var(--text-muted);margin-bottom:4px}.chat-bubble-content{padding:10px 14px;border-radius:14px;font-size:.9rem;line-height:1.4}.chat-bubble-row.is-self .chat-bubble-content{background-color:var(--primary-navy);color:#fff;border-bottom-right-radius:4px}.chat-bubble-row.is-peer .chat-bubble-content{background-color:#f1f5f9;color:var(--text-main);border-bottom-left-radius:4px}.chat-bubble-time{font-size:.7rem;color:var(--text-light);margin-top:4px;text-align:right}.chat-sidebar-input-row{padding:14px 18px;border-top:1px solid var(--border-subtle);display:flex;gap:10px;background-color:#fff}.chat-sidebar-input{flex:1;padding:10px 14px;border-radius:var(--radius-btn);border:1.5px solid var(--border-subtle);font-size:.9rem;outline:none}.chat-sidebar-input:focus{border-color:var(--primary-blue)}.chat-sidebar-send-btn{background-color:var(--accent-orange);color:#fff;border:none;width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .2s}.chat-sidebar-send-btn:hover{background-color:var(--accent-orange-hover)}.home-screen-portal{flex:1;min-height:0;height:calc(100vh - 58px);height:calc(100dvh - 58px);display:flex;flex-direction:column;justify-content:space-between;padding:10px 32px 12px;overflow:hidden;position:relative;background-color:#f6f7f9}.home-hero-section{text-align:center;max-width:1000px;width:100%;margin:2px auto 8px;padding:0 16px;flex-shrink:0}.home-hero-title{font-size:2.15rem;font-weight:800;color:#111827;line-height:1.15;margin-bottom:4px}.highlight-orange{color:var(--accent-orange)}.home-hero-subtitle{font-size:.98rem;color:#4b5563;max-width:800px;margin:0 auto 10px;line-height:1.35}.home-hero-actions{display:flex;justify-content:center;align-items:center;gap:16px;flex-wrap:wrap}.hero-btn-kyc{background:#fff;border:1.8px solid #eb6625;color:#111827;padding:11px 28px;border-radius:var(--radius-btn);font-weight:700;font-size:1.02rem;display:inline-flex;align-items:center;gap:12px;cursor:pointer;transition:all .22s ease;box-shadow:0 2px 6px #0000000a}.hero-btn-kyc:hover{background:#fff8f5;transform:translateY(-2px);box-shadow:0 6px 16px #eb66252e}.hero-btn-assistance{background:#fff;border:1.8px solid #d1d5db;color:#111827;padding:11px 28px;border-radius:var(--radius-btn);font-weight:700;font-size:1.02rem;display:inline-flex;align-items:center;gap:12px;cursor:pointer;transition:all .22s ease;box-shadow:0 2px 6px #0000000a}.hero-btn-assistance:hover{border-color:#9ca3af;background:#f9fafb;transform:translateY(-2px);box-shadow:0 6px 16px #00000014}.services-grid-container{flex:1;min-height:0;width:100%;max-width:1600px;margin:0 auto;padding:6px 0 10px;display:flex;flex-direction:column}.services-grid{flex:1;min-height:0;display:grid;grid-template-columns:repeat(4,1fr);grid-template-rows:repeat(2,1fr);gap:18px}@media (max-width: 900px) and (orientation: portrait){.services-grid{grid-template-columns:repeat(2,1fr);grid-template-rows:repeat(4,1fr)}}.service-card{background:#fff;border-radius:22px;padding:22px 20px 18px;border:1.8px solid #e5e7eb;box-shadow:0 4px 12px #00000008;display:flex;flex-direction:column;align-items:center;text-align:center;justify-content:space-between;cursor:pointer;transition:all .24s cubic-bezier(.16,1,.3,1);position:relative;overflow:hidden;height:100%;-webkit-user-select:none;user-select:none;-webkit-tap-highlight-color:transparent}.service-card:hover{transform:translateY(-4px) scale(1.015);border-color:#eb6625;box-shadow:0 18px 36px -4px #eb66252e,0 0 0 1.5px #eb6625}.service-card:active{transform:translateY(-1px) scale(.99);border-color:#d55315;box-shadow:0 8px 18px #eb662540}.service-card-top{margin-bottom:8px;display:flex;align-items:center;justify-content:center;width:100%}.service-icon-box{display:flex;align-items:center;justify-content:center;width:auto;height:auto;background:transparent;padding:0;transition:transform .24s ease}.service-card:hover .service-icon-box svg{transform:scale(1.12);transition:transform .24s ease}.service-title{font-size:1.42rem;font-weight:800;color:#111827;margin:6px 0 8px;font-family:Outfit,sans-serif;letter-spacing:-.01em;line-height:1.22;text-align:center;width:100%;transition:color .2s ease}.service-card:hover .service-title{color:#eb6625}.service-desc{font-size:1.02rem;color:#4b5563;line-height:1.48;margin-bottom:12px;flex:1;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;text-align:center;width:100%}.service-action-link{display:inline-flex;align-items:center;justify-content:center;gap:10px;font-size:1.04rem;font-weight:700;color:#111827;background:#f8fafc;border:1.5px solid #e2e8f0;border-radius:9999px;padding:9px 28px;margin-top:auto;transition:all .22s ease;min-width:150px}.service-card:hover .service-action-link{background:#eb6625;border-color:#eb6625;color:#fff;box-shadow:0 4px 14px #eb662559;transform:scale(1.02)}.service-action-link .arrow-icon{display:flex;align-items:center;justify-content:center;transition:transform .2s ease}.service-card:hover .service-action-link .arrow-icon{transform:translate(4px)}.kiosk-bottom-bar{display:flex;justify-content:space-between;align-items:center;padding:2px 4px;background:transparent;border:none;box-shadow:none;margin-top:4px;flex-shrink:0;height:38px}.kiosk-status-pill{display:flex;align-items:center;gap:8px;font-size:.88rem;color:#9ca3af;font-weight:500}.kiosk-agent-assistance-btn{background:#eb6625;color:#fff;border:none;padding:8px 20px;border-radius:var(--radius-btn);font-size:.92rem;font-weight:600;display:flex;align-items:center;gap:8px;cursor:pointer;box-shadow:0 4px 14px #eb662547;transition:all .2s ease}.kiosk-agent-assistance-btn:hover{background:#d55315;transform:translateY(-1px);box-shadow:0 6px 18px #eb662561}.kiosk-service-screen{flex:1;min-height:0;display:flex;flex-direction:column;width:100%;max-width:1720px;margin:0 auto;padding:8px 36px 12px;overflow:hidden}.kiosk-service-header{display:flex;align-items:center;justify-content:space-between;padding:12px 22px;margin-bottom:12px;background:#fff;border-radius:20px;border:1.5px solid #e5e7eb;box-shadow:0 2px 8px #00000008;flex-shrink:0;gap:16px}.kiosk-service-header-left{display:flex;align-items:center;gap:18px;min-width:0;flex:1}.kiosk-nav-back-btn{display:inline-flex;align-items:center;gap:10px;background:#f8fafc;border:1.8px solid #cbd5e1;color:#0e2a47;padding:11px 22px;border-radius:9999px;font-weight:700;font-size:1.02rem;cursor:pointer;transition:all .2s ease;white-space:nowrap;-webkit-user-select:none;user-select:none;-webkit-tap-highlight-color:transparent}.kiosk-nav-back-btn:hover{background:#0e2a47;color:#fff;border-color:#0e2a47;transform:translateY(-1px);box-shadow:0 4px 14px #0e2a4738}.kiosk-nav-back-btn:active{transform:scale(.98)}.kiosk-service-header-divider{width:1.5px;height:40px;background:#e2e8f0;flex-shrink:0}.kiosk-service-identity{display:flex;align-items:center;gap:14px;min-width:0}.kiosk-service-icon-box{width:52px;height:52px;border-radius:16px;background:#eb66251a;display:flex;align-items:center;justify-content:center;flex-shrink:0}.kiosk-service-meta{min-width:0}.kiosk-service-meta-top{display:flex;align-items:center;gap:10px}.kiosk-service-meta-title{font-size:1.45rem;font-weight:800;color:#0e2a47;margin:0;font-family:Outfit,sans-serif;line-height:1.2}.kiosk-service-meta-badge{background:#eb66251f;color:#eb6625;font-size:.78rem;font-weight:700;padding:3px 10px;border-radius:9999px}.kiosk-service-meta-desc{font-size:.92rem;color:#64748b;margin:2px 0 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.kiosk-service-header-actions{display:flex;align-items:center;gap:12px;flex-shrink:0}.kiosk-service-help-btn{display:inline-flex;align-items:center;gap:10px;background:#fff7ed;border:1.8px solid #fed7aa;color:#c2410c;padding:10px 20px;border-radius:9999px;font-weight:700;font-size:.96rem;cursor:pointer;transition:all .2s ease;white-space:nowrap}.kiosk-service-help-btn:hover{background:#ea580c;color:#fff;border-color:#ea580c;transform:translateY(-1px);box-shadow:0 4px 14px #ea580c40}.kiosk-service-cancel-btn{display:inline-flex;align-items:center;gap:8px;background:#fff;border:1.8px solid #e2e8f0;color:#64748b;padding:10px 18px;border-radius:9999px;font-weight:700;font-size:.96rem;cursor:pointer;transition:all .2s ease;white-space:nowrap}.kiosk-service-cancel-btn:hover{background:#fef2f2;border-color:#fca5a5;color:#dc2626;transform:translateY(-1px)}.kiosk-service-workspace{flex:1;min-height:0;display:flex;flex-direction:column;overflow:hidden;margin-bottom:8px}.kiosk-service-panel{flex:1;min-height:0;max-width:1320px;width:100%;margin:0 auto;background:#fff;border-radius:24px;border:1.5px solid #e5e7eb;box-shadow:0 4px 16px #00000008;padding:28px 40px;overflow-y:auto;display:flex;flex-direction:column}.kiosk-service-panel::-webkit-scrollbar{width:8px}.kiosk-service-panel::-webkit-scrollbar-track{background:#f1f5f9;border-radius:9999px}.kiosk-service-panel::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:9999px}.kiosk-service-panel::-webkit-scrollbar-thumb:hover{background:#94a3b8}.kiosk-service-bottom-bar{margin-top:auto}.feature-modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0e2a47a6;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);z-index:1000;display:flex;align-items:center;justify-content:center;padding:24px;animation:fadeIn .2s ease-out}.feature-modal-dialog{background:#fff;border-radius:28px;width:100%;max-width:960px;max-height:90vh;display:flex;flex-direction:column;box-shadow:0 25px 60px -10px #0e2a4759;border:1px solid var(--border-subtle);overflow:hidden;animation:scaleUp .25s cubic-bezier(.16,1,.3,1)}.feature-modal-header{display:flex;align-items:center;justify-content:space-between;padding:24px 32px;border-bottom:1.5px solid #f1f5f9;background:#fff;gap:16px}.feature-modal-title-wrap{display:flex;align-items:center;gap:18px}.feature-modal-icon-badge{width:56px;height:56px;border-radius:18px;background:#eb66251a;display:flex;align-items:center;justify-content:center;flex-shrink:0}.feature-modal-badge-row{display:flex;align-items:center;gap:12px}.feature-modal-title{font-size:1.55rem;font-weight:800;color:var(--primary-navy);margin:0;font-family:Outfit,sans-serif}.feature-badge-pill{background:#eb66251f;color:var(--accent-orange);font-size:.75rem;font-weight:700;padding:4px 10px;border-radius:var(--radius-btn)}.feature-modal-subtitle{font-size:.9rem;color:var(--text-muted);margin:4px 0 0}.feature-modal-actions{display:flex;align-items:center;gap:12px}.btn-agent-support-pill{display:inline-flex;align-items:center;gap:8px;background:#eff6ff;color:var(--primary-blue);border:1.5px solid #bfdbfe;padding:8px 16px;border-radius:var(--radius-btn);font-size:.88rem;font-weight:700;cursor:pointer;transition:all .2s}.btn-agent-support-pill:hover{background:#dbeafe;border-color:#93c5fd;transform:translateY(-1px)}.live-indicator-dot{width:8px;height:8px;border-radius:50%;background-color:var(--success-green);box-shadow:0 0 0 3px #10b98140;animation:pulseDot 2s infinite}.feature-modal-close-btn{background:#f1f5f9;border:none;width:44px;height:44px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--text-muted);cursor:pointer;transition:all .2s}.feature-modal-close-btn:hover{background:#e2e8f0;color:var(--primary-navy);transform:scale(1.05)}.feature-modal-body{padding:32px;overflow-y:auto;flex:1}.feature-form-section{margin-bottom:24px}.feature-field-label{display:block;font-size:.95rem;font-weight:700;color:var(--primary-navy);margin-bottom:10px}.kiosk-text-input{width:100%;padding:14px 18px;border-radius:14px;border:1.5px solid var(--border-subtle);font-size:1.05rem;outline:none;color:var(--primary-navy);background:#f8fafc;transition:all .2s}.kiosk-text-input:focus{border-color:var(--accent-orange);background:#fff;box-shadow:0 0 0 3px #eb66251a}.kiosk-text-input.phone-large{font-size:1.35rem;font-weight:700;letter-spacing:2px}.phone-input-wrapper{display:flex;align-items:center;gap:12px}.phone-prefix-pill{background:#e2e8f0;color:var(--primary-navy);padding:14px 18px;border-radius:14px;font-size:1.05rem;font-weight:700;white-space:nowrap}.phone-quick-chips{display:flex;gap:8px;margin-top:10px}.chip-btn{background:#eff6ff;color:var(--primary-blue);border:1px solid #bfdbfe;padding:6px 14px;border-radius:var(--radius-btn);font-size:.82rem;font-weight:600;cursor:pointer;transition:all .2s}.chip-btn:hover{background:#dbeafe}.operator-select-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.operator-card-btn{display:flex;align-items:center;gap:14px;padding:16px 18px;border-radius:16px;border:2px solid var(--border-subtle);background:#fff;cursor:pointer;transition:all .2s;text-align:left}.operator-card-btn.active{box-shadow:0 6px 16px #0000000f;transform:translateY(-2px)}.operator-logo-circle{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:1rem;letter-spacing:.5px}.operator-name{font-size:1rem;font-weight:700;color:var(--primary-navy);display:block}.operator-badge{font-size:.72rem;font-weight:600;color:var(--text-muted)}.recharge-type-tabs{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.recharge-type-tab{background:#f8fafc;border:1.5px solid var(--border-subtle);border-radius:14px;padding:12px 14px;cursor:pointer;text-align:center;transition:all .2s;display:flex;flex-direction:column;gap:4px}.recharge-type-tab.active{background:#eb662514;border-color:var(--accent-orange);color:var(--accent-orange)}.recharge-type-tab strong{font-size:.92rem}.recharge-type-tab small{font-size:.75rem;color:var(--text-muted)}.amounts-pill-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:12px}.amount-pill-btn{background:#f8fafc;border:1.5px solid var(--border-subtle);border-radius:14px;padding:14px 12px;cursor:pointer;text-align:center;display:flex;flex-direction:column;align-items:center;gap:4px;transition:all .2s}.amount-pill-btn.active{background:#fff;border-color:var(--accent-orange);box-shadow:0 0 0 2px #eb662533}.amount-pill-btn .amount-num{font-size:1.25rem;font-weight:800;color:var(--primary-navy)}.amount-pill-btn .amount-sub{font-size:.75rem;color:var(--text-muted);font-weight:600}.payment-method-selector{display:flex;flex-direction:column;gap:12px}.payment-method-tile{display:flex;align-items:center;gap:16px;padding:16px 20px;border-radius:16px;border:1.5px solid var(--border-subtle);background:#fff;cursor:pointer;transition:all .2s}.payment-method-tile.active{border-color:var(--accent-orange);background:#eb662508}.payment-method-tile input{accent-color:var(--accent-orange);width:18px;height:18px}.payment-method-tile .tile-content{display:flex;align-items:center;gap:14px}.payment-method-tile .tile-icon{font-size:1.6rem}.payment-method-tile strong{display:block;font-size:.95rem;color:var(--primary-navy)}.payment-method-tile small{color:var(--text-muted);font-size:.8rem}.feature-footer-summary{display:flex;align-items:center;justify-content:space-between;padding-top:24px;border-top:1.5px solid #f1f5f9;margin-top:24px;gap:20px;flex-wrap:wrap}.summary-details{display:flex;align-items:baseline;gap:10px}.summary-price{font-size:1.8rem;font-weight:800;color:var(--accent-orange)}.summary-phone{color:var(--text-muted);font-size:.95rem}.kiosk-receipt-ticket{background:#f8fafc;border:1.5px dashed #cbd5e1;border-radius:18px;padding:24px 28px;max-width:540px;margin:20px auto;font-family:Inter,monospace;box-shadow:0 4px 16px #00000008}.receipt-header{text-align:center;display:flex;flex-direction:column;gap:4px}.receipt-header strong{font-size:1rem;color:var(--primary-navy);letter-spacing:.05em}.receipt-header span{font-size:.8rem;color:var(--text-muted)}.receipt-divider{height:1px;border-top:1px dashed #cbd5e1;margin:16px 0}.receipt-row{display:flex;justify-content:space-between;font-size:.88rem;margin-bottom:8px;color:#334155}.receipt-total-row{display:flex;justify-content:space-between;align-items:center;font-weight:800;font-size:1.15rem;color:var(--primary-navy)}.receipt-total-amount{color:var(--accent-orange)}.receipt-footer{text-align:center;font-size:.76rem;color:var(--text-muted);margin-top:16px}.feature-success-view{text-align:center;padding:20px 0;animation:fadeIn .3s ease}.feature-success-icon-badge{width:76px;height:76px;border-radius:50%;background:#10b9811f;display:flex;align-items:center;justify-content:center;margin:0 auto 18px}.feature-success-title{font-size:1.8rem;font-weight:800;color:var(--primary-navy);margin-bottom:8px}.feature-success-subtitle{font-size:1rem;color:var(--text-muted);max-width:580px;margin:0 auto 24px}.feature-success-actions{display:flex;justify-content:center;gap:16px;margin-top:24px}.feature-processing-box{text-align:center;padding:60px 20px}.feature-spinner{width:54px;height:54px;border:4px solid #f1f5f9;border-top:4px solid var(--accent-orange);border-radius:50%;animation:spin 1s linear infinite;margin:0 auto 24px}.billers-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}@media (max-width: 768px){.billers-grid{grid-template-columns:repeat(2,1fr)}}.biller-card-btn{display:flex;align-items:center;gap:12px;padding:14px 16px;border-radius:14px;border:1.5px solid var(--border-subtle);background:#fff;cursor:pointer;transition:all .2s;text-align:left}.biller-card-btn.active{border-color:var(--accent-orange);background:#eb66250a}.biller-badge-logo{width:44px;height:44px;border-radius:10px;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:900;font-size:.8rem;letter-spacing:.5px;flex-shrink:0}.biller-name{font-size:.92rem;font-weight:700;color:var(--primary-navy)}.contract-input-wrap{display:flex;gap:12px}.quick-fill-hint{font-size:.85rem;color:var(--text-muted);margin-top:8px}.bill-invoice-preview-card{background:#f8fafc;border:1.5px solid var(--border-subtle);border-radius:20px;padding:24px 28px}.invoice-head{display:flex;align-items:center;gap:16px;margin-bottom:20px}.fatourati-partner-pill{font-size:.78rem;font-weight:700;color:#0284c7;background:#e0f2fe;padding:2px 10px;border-radius:var(--radius-btn)}.invoice-meta-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px;margin-bottom:20px}.invoice-meta-item .lbl{display:block;font-size:.8rem;color:var(--text-muted)}.invoice-meta-item .val{font-size:.98rem;font-weight:700;color:var(--primary-navy)}.invoice-amount-due-banner{background:#fff;border:1.5px solid var(--border-subtle);border-radius:14px;padding:16px 20px;display:flex;justify-content:space-between;align-items:center}.due-price{font-size:1.6rem;color:var(--accent-orange)}.cash-insertion-simulator-box{background:#f0fdf4;border:1.5px solid #bbf7d0;border-radius:18px;padding:20px;margin-top:20px}.cash-sim-head{display:flex;align-items:center;gap:10px;font-size:.95rem;color:#166534;margin-bottom:12px}.slot-glow-dot{width:10px;height:10px;background:#22c55e;border-radius:50%;animation:pulseDot 1.5s infinite}.cash-sim-progress{display:flex;justify-content:space-between;font-size:1.05rem;margin-bottom:16px;background:#fff;padding:12px 18px;border-radius:12px;border:1px solid #dcfce7}.change-due-tag{color:#15803d;font-weight:700}.missing-amount-tag{color:#b91c1c;font-weight:700}.cash-buttons-row{display:flex;gap:10px;flex-wrap:wrap}.btn-cash-note{background:#fff;color:#166534;border:1.5px solid #86efac;border-radius:10px;padding:10px 16px;font-weight:700;font-size:.88rem;cursor:pointer;transition:all .2s}.btn-cash-note:hover{background:#dcfce7;transform:translateY(-1px)}.btn-cash-note.autofill{background:#166534;color:#fff;border-color:#166534}.bill-pay-actions-row{display:flex;justify-content:space-between;margin-top:28px}.visa-tabs-header{display:flex;gap:12px;margin-bottom:24px}.visa-tab-btn{flex:1;padding:14px 18px;background:#f1f5f9;border:1.5px solid var(--border-subtle);border-radius:14px;font-weight:700;font-size:.92rem;color:var(--text-muted);cursor:pointer;transition:all .2s}.visa-tab-btn.active{background:var(--primary-navy);color:#fff;border-color:var(--primary-navy)}.visa-content-grid{display:grid;grid-template-columns:360px 1fr;gap:32px;align-items:start}@media (max-width: 860px){.visa-content-grid{grid-template-columns:1fr}}.chari-visa-card-display{width:100%;height:220px;border-radius:20px;padding:24px;color:#fff;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden;box-shadow:0 16px 36px #0e2a4740;transition:all .3s}.chari-visa-card-display.gold{background:linear-gradient(135deg,#1e293b,#0e2a47 40%,#b45309);border:1.5px solid rgba(254,240,138,.3)}.chari-visa-card-display.classic{background:linear-gradient(135deg,#0e2a47,#164e87);border:1.5px solid rgba(255,255,255,.15)}.chari-visa-card-display.frozen{filter:grayscale(80%) brightness(.85)}.card-glass-shine{position:absolute;top:-50%;left:-50%;width:200%;height:200%;background:linear-gradient(45deg,transparent 40%,rgba(255,255,255,.12) 50%,transparent 60%);pointer-events:none}.card-top-bar{display:flex;justify-content:space-between;align-items:center}.card-bank-brand{display:flex;align-items:center;gap:8px;font-size:1.25rem;letter-spacing:1.5px}.card-bank-brand .brand-dot{width:8px;height:8px;border-radius:50%;background:var(--accent-orange)}.card-tier-badge{font-size:.65rem;padding:2px 6px;border-radius:4px;background:#fff3;margin-left:6px;letter-spacing:.5px}.card-visa-logo{font-size:1.6rem;font-weight:900;font-style:italic;letter-spacing:1px}.card-chip-row{display:flex;align-items:center;gap:14px}.emv-chip{width:44px;height:32px;background:linear-gradient(135deg,#fcd34d,#f59e0b);border-radius:6px}.contactless-wave-icon{opacity:.85}.card-number-emboss{font-family:monospace;font-size:1.25rem;letter-spacing:2.5px;text-shadow:0 1px 2px 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p{color:#b91c1c;font-size:.8rem;margin-top:2px}.btn-danger-kiosk{background:#ef4444;color:#fff;border:none;padding:10px 18px;border-radius:12px;font-weight:800;font-size:.85rem;cursor:pointer;white-space:nowrap}.transfer-type-pills{display:grid;grid-template-columns:repeat(2,1fr);gap:14px;margin-bottom:24px}.type-pill-btn{padding:14px 18px;background:#f8fafc;border:1.5px solid var(--border-subtle);border-radius:14px;font-weight:700;font-size:.95rem;color:var(--primary-navy);cursor:pointer;transition:all .2s}.type-pill-btn.active{background:#fff;border-color:var(--accent-orange);color:var(--accent-orange);box-shadow:0 4px 14px #eb66251a}.recipient-verified-badge{display:flex;align-items:center;gap:8px;background:#f0fdf4;border:1px solid #bbf7d0;color:#166534;padding:8px 14px;border-radius:10px;font-size:.85rem;margin-top:8px}.transparent-fees-card{background:#f8fafc;border:1.5px solid var(--border-subtle);border-radius:16px;padding:18px 22px;margin:20px 0}.fee-item{display:flex;justify-content:space-between;font-size:.92rem;color:var(--text-muted);margin-bottom:6px}.fee-item strong{color:var(--primary-navy)}.fee-item .free-tag{color:#059669}.fee-item.total{font-size:1.15rem;font-weight:800;color:var(--primary-navy);margin-top:8px}.fee-item.total strong{color:var(--accent-orange);font-size:1.3rem}.cash-tabs-header{display:grid;grid-template-columns:repeat(2,1fr);gap:14px;margin-bottom:24px}.cash-tab-btn{padding:14px 18px;background:#f8fafc;border:1.5px solid var(--border-subtle);border-radius:14px;font-weight:700;font-size:.95rem;color:var(--primary-navy);cursor:pointer;transition:all .2s}.cash-tab-btn.active{background:var(--primary-navy);color:#fff;border-color:var(--primary-navy)}.letter-spaced{letter-spacing:4px;font-size:1.3rem;text-align:center}.field-hint-text{display:block;font-size:.82rem;color:var(--text-muted);margin-top:6px}.cash-counting-anim{width:140px;height:90px;margin:0 auto 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#0003}.live-call-indicator-dot{position:absolute;top:-3px;left:-3px;width:12px;height:12px;border-radius:50%;background:#10b981;border:2px solid #0e2a47;box-shadow:0 0 0 3px #10b98159;animation:liveDotPulse 1.8s infinite;z-index:3}@keyframes liveDotPulse{0%,to{transform:scale(1);opacity:1}50%{transform:scale(1.25);opacity:.75}}